Tel: 07469876668

The world is changing 

and so are we…

The world is changing 

and so are we…

Frequently Asked Questions

How much will my repair cost?

It is very difficult to accurately predict repairs costs prior to actually working on the 

repair. Prices start from £25.00 and where appropriate and if possible we will contact 

you with a price before proceeding. You also have the right to state a limit which you do 

not wish to exceed.

What do/dont you repair?

We offer a repair service on PCs, Laptops and Mac’s. All jobs are fixed by Microtech, we 

don’t use third party engineers. We do not repair the following TV’s, Monitors, Printers 

Sat Navs, Mobile Phones, Consoles. 

Is my data / information safe?

As part of a repair process we will always endeavour to ensure your data is protected 

and will always ask if a repair requires us to delete anything. However ultimate 

responsibility for your data lies with you and we cannot accept any responsibility for it. 

Please make sure you have a backup of any important data as once lost it often cannot 

be retrieved. Privacy, we will not access or look at your data, unless advised or 

compelled to do so by the client in the course of our work. 


Will you load software?

We will only load any software where either a valid licence is purchased or provided by 

the client. Some software is free and legal to download, provided this is not hazardous 

to your computer or our systems we will be happy to download and install this 

software. 


Can you write me an insurance report?

Yes, we write many insurance reports when Laptops or Pcs have been accidentally 

damaged. We will always give an honest assessment of any faults or issues we find 

arising from any incident. We cannot and will not write a report that makes fraudulent 

claims. Please do not ask. We charge £25.00 for writing a report, in most cases 

insurance companies will refund this to you if they approve your claim. 


Can I do it myself?

In some cases some people may be able to perform repairs on their own systems. 

However we have encountered many cases of people causing further damage by 

attempting repairs with insufficient knowledge. Therefore if you ask us if you can repair 

a system yourself we would advise against it. We cannot take into account any personal knowledge or skills you may have.


How long will my repair take?

All repairs (that cannot be repaired on-site) are done in the order in which they are 

booked in. When booking in your repair you will be assigned a number and placed in a 

queue. Typical repairs take 2 – 3 working days but repairs are often completed quicker. 

However in busy periods waiting times can increase. Repair times can also be affected 

by part availability in some cases.

Think Micro Think Microtech

Call 07469 876668

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